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[Résolu] Toolset Views Plugin confliction

This support ticket is created Il y a 1 year, 8 months. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Fuseau horaire du supporter : Asia/Kolkata (GMT+05:30)

Ce sujet contient 3 réponses, a 2 voix.

Dernière mise à jour par Minesh Il y a 1 year, 8 months.

Assisté par: Minesh.

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#2747932

Hello Team,

We are using FacetWP along with add-ons such as Toolset Views, Toolset Forms, Toolset Layouts, etc. However, we are encountering an issue with the Toolset Views plugin. When we activate these plugins, the "CAPPA Members" post type Date fields (created using Toolset custom fields) do not populate correctly.

We have investigated this issue on the staging website and found that the conflict seems to be with the "WooCommerce Shipping" plugin. When either of these plugins is deactivated, the date fields work properly.

Could you please investigate this issue on the staging website? Here are the details:

Staging Website: lien caché
Temporary Login: lien caché

Error:
PHP Fatal error: Uncaught ReflectionException: Class "Toolset\DynamicSources\ToolsetSources\CustomFieldService" does not exist in /www/devcappanet_259/public/wp-content/plugins/cred-frontend-editor/vendor/toolset/toolset-common/lib/auryn/lib/StandardReflector.php:29

Issue Location: lien caché
Screenshot: lien caché

Please let us know if you need any additional information.

Thanks,

#2747962

Minesh
Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Well - Yes, I can see the issue with the staging site you shared even when I disable the Toolset Layouts plugin. you should disable the Toolset Layouts plugin if its not used.

I also see you are using Jetpack and Kinsta cache, what if you try to disable that - does that help you to solve the issue?

But when I created a brand new sandbox site where I only added Toolset plugins and WooCommerce and WooCommerce Shipping plugin I can see the date field working as expected.

You can auto-login to the sandbox site using the following link:
- lien caché

You can see the custom date field working on the following edit book post page:
- lien caché

#2748705

Hi Minesh,

On our staging website(lien caché), we have deactivated the Jetpack plugin. Additionally, you can clear the cache from the Kinsta settings page after making any changes:

Cache Clearing URL: lien caché

After making these changes, we checked the date field, but the issue persists.

For the your sandbox staging site:

We installed the Toolset Views plugin, but when attempting to activate it, we encountered the activation message, and the plugin failed to activate.

SS: lien caché

Please activate this plugin on the staging site and confirm whether the issue persists.

Please note that we have also installed Toolset Layouts and activated however it working fine.

Please review this and share your thoughts.

Thanks.

#2749978

Minesh
Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

On the sandbox site I shared, you have to first deactivate the Toolset Blocks plugin and then you should try to activate the Toolset Views plugin.

Once Toolset Views plugin is activated on the sandbox site I shared - do you see the issue on the sandbox site with date field?