[Résolu] toolset views is breaking another plugin

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[meirk]

I am trying to:
use youtube videos to wp posts plugin
Link to a page where the issue can be seen:
lien caché
I expected to see:
plugin working
Instead, I got:
"There has been a critical error on your website. Please check your site admin email inbox for instructions."

[Nigel]

Do you have details of the error? (A summary will have been emailed to you, as indicated, and it will appear in your site's debug log.)

Can you share a link to the plugin? I googled "youtube videos to wp posts plugin" but didn't come up with anything specific.

[meirk]

lien caché
this is the plugin
i have no log errors - just what you can see on
lien caché
do you want credencials to get in the wp manage system?

[Nigel]

We don't have that plugin in our compatibility library, so, yes, we'd need access to your site, please.

Let me mark your next reply as private so that we can get log-in credentials from you—you may want to create a temporary admin user for me to use that you can later delete. And be sure to have a current backup of your site.

[meirk]

where is it marked as prived message?

[Minesh]

Hello. Thank you for contacting the Toolset support.

Can you please share the steps I should follow that should lead me to see the error you see as well as access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

[Minesh]

First of all - After login to admin, I found that you are using outdated Toolset plugins. We always recommend running your site with the latest stable release plugin version.

*** Please make a FULL BACKUP of your database and website.***
Could you please update ALL Toolset+other third party plugins to it's latest officially released version. You can download the latest plugin release from your accounts page:
=> https://toolset.com/account/downloads/

I just checked with my test site by downloading the plugin "Youtube Videos To WordPress Posts" from your site and i installed on my test site and when I visit the following page:
=> lien caché

I do not see the critical error.

can you please first update all plugins and run a test and check if that help you to resolve your issue. If no:
Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see any difference?

[meirk]

updated toolset plugins.
disabled all thid plugins.
still the same : when toolset types works, it crashes the yt to posts plugin...

[Minesh]

This is really strange.

With my test site I can see that this plugin is working when Types plugin is active.
URL: lien caché
user: demo
pwd: Admin@999

Once you login, you should navigate to plugins page where you will notice that Types plugin is installed and activated as well as youtube videos to wp posts plugin.
=> lien caché

And if you visit the import page:
=> lien caché

I can see its working as expected.

On your install, when I try to load the page:
=> lien caché

I can see 500 error on browser's console:

/wp-admin/admin.php?page=yvtwp&yvtwp_controller=import&yvtwp_action=newImport:1 GET <em><u>lien caché</u></em> 500

Can you please check with your hosting if there is specific from your hosting that do not allow this URL to load?

[meirk]

My issue is resolved now. Thank you!
youtube-videos-to-wordpress-posts plugin support fixed it to me...
It will be fixed in next update versions b"h