Ce fil est résolu. Voici une description du problème et la solution proposée.
Problem:
There are some JS errors in the the "Toolset Debug Information and Troubleshooting" page.
Solution:
There should be other compatibility issue(with other plugins/theme) in your website, and it won't prevent you from taking debug information.
Relevant Documentation:
This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.
Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.
No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.
| Sun | Mon | Tue | Wed | Thu | Fri | Sat |
|---|---|---|---|---|---|---|
| - | 9:00 – 13:00 | 9:00 – 13:00 | 9:00 – 13:00 | 9:00 – 13:00 | 9:00 – 13:00 | - |
| - | 14:00 – 18:00 | 14:00 – 18:00 | 14:00 – 18:00 | 14:00 – 18:00 | 14:00 – 18:00 | - |
Supporter timezone: Asia/Hong_Kong (GMT+08:00)
This topic contains 3 réponses, has 2 voix.
Last updated by Laura Il y a 2 années et 4 mois.
Assisted by: Luo Yang.
Hello,
I can login into your website:
1) Your website can connect with Toolset API server, see it here:
Dashboard-> Plugins-> Add new-> Commercial
hidden link
See my screenshot toolset-api.JPG
2) For the "Toolset Debug Information and Troubleshooting" page:
hidden link
I can see the JS error message as you mentioned above in your development website, but I can not duplicate the same problem in my localhost with a fresh WP installation + the latest version of Toolset plugins, see my screenshot localhost.JPG
So there should be other compatibility issue(with other plugins/theme) in your website, and those JS error message is for WordPress Classic editor, it won't take effect on taking Toolset debug information, you can simply ignore them
