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[Closed] Toolset plugin cannot connect to toolset site

This support ticket is created Il y a 4 years, 2 months. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Ce sujet contient 1 reply, a 2 voix.

Dernière mise à jour par Shane Il y a 4 years, 2 months.

Assisté par: Shane.

Auteur
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#2339115
toolset message.jpg

I'm trying to update Toolset types on lien caché

I constantly get the message:
Toolset plugin cannot connect to toolset.com
Toolset needs to connect to its server to check for new releases and security updates. Something in the network or security settings is preventing this. Please allow outgoing communication to toolset.com to remove this notice.

The error page simply says "Site key not matching "

I've deactivated and reactivated the toolset types key several times.

#2339167

Shane
Supporter

Les langues: Anglais (English )

Fuseau horaire: America/Jamaica (GMT-05:00)

Hi Beverly,

Thank you for getting in touch.

Assuming that the site key is verifying correctly can you go to your wordpress backend and click Dashboard -> Updates and click on check again?

If you've done this please let me know if the notice still remains.

Thanks,
Shane

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