[Résolu] Toolset plugin cannot connect to toolset dot com
This support ticket is created Il y a 2 années et 4 mois. There's a good chance that you are reading advice that it now obsolete.
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Hi!
I first searched this error and tried ALL the solutions and I still can't get rid of the notice in the backend.
Here's thecommunication error details:
This error generally occurs when you've migrated your site and the url changes and your Toolset plugins can no longer validate with our servers.
To check if your plugins are able to validate correctly you will need to go to Toolset -> Dashboard, then click on help in the top right hand corner. Select the Toolset Debug tab then click "Toolset Debug Information and Troubleshooting"
From there you will be taken to the Toolset Debug information. Scroll down on the page until you see the link for "Installer Support". Click this link.
You should now be able to see your site validation information. If you're see "Toolset site key not matching for hidden link" then you will need to regenerate your site as the URL may have changed and your key isn't validating for the current URL.
Hi Shane,
I already did that.. and I still get this message.
We did migrate our site but the url did NOT change.
So I also tried unregistering the site and re-registering it and I still can't get rid of this error.