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[Résolu] Toolset plugin cannot connect to toolset

Ce fil est résolu. Voici une description du problème et la solution proposée.

Problem:
The issue here is that the user is getting the error "Toolset plugin cannot connect to toolset"

Solution:
This usually occurs when there is an issue with the registration key.
As precaution could you attempt to re-register the site by following the instructions in the link below.
https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-types-plugin-installed

Please follow the instructions exactly as this will allow you to automatically get the correct key for the site.

This support ticket is created Il y a 4 years, 10 months. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Fuseau horaire du supporter : America/Jamaica (GMT-05:00)

Ce sujet contient 2 réponses, a 2 voix.

Dernière mise à jour par shrinivasanK Il y a 4 years, 10 months.

Assisté par: Shane.

Auteur
Publications
#2123007
97a872cb-69c6-4116-a797-c2a6cd88fd69.jpg

Currently I don't have any staginf site but still I see this error i.e Site key not matching
note also I have correctly generated the key using sub directory i.e lien caché but still the key is not getting match
also uploaded & replaced with latest version & updated remaining toolset plugin but still shows "Site key not matching "

attached screenshot

#2123395

Shane
Supporter

Les langues: Anglais (English )

Fuseau horaire: America/Jamaica (GMT-05:00)

Hello,

Thank you for getting in touch. As precaution could you attempt to re-register the site by following the instructions in the link below.
https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-types-plugin-installed

Please follow the instructions exactly as this will allow you to automatically get the correct key for the site.

Let me know if the issue remains after doing this.
Thanks,
Shane

#2124947

My issue is resolved now. Thank you!