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[Résolu] Toolset plugin cannot be connected to toolset

This support ticket is created Il y a 1 year, 5 months. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Fuseau horaire du supporter : Asia/Kolkata (GMT+05:30)

Ce sujet contient 1 reply, a 1 voix.

Dernière mise à jour par christianM-10 Il y a 1 year, 5 months.

Assisté par: Minesh.

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Hello, I get the following message from Toolset:
„Toolset plugin cannot be connected to toolset.com“
and I don't know how to solve the problem. I will send you the report.
Many thanks for your support and best regards
Christian

#2794186

Minesh
Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Can you please try to navigate to:
=> Plugins => Add new => Commercial tab and under Toolset section click on button "Check for updates" and see if that help you to fix the issue.
- Does that helps?

Can you please make sure that you have correct site key generated and registered with Toolset?

Alternatively - what if you try to generate a new site key and register that newly generated site key to Toolset?
- https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-otgs-installer-plugin-installed

#2794218

Thank you very much! It was necessary to re-enter the key.