Toolset Breaking Kadence Theme

This support ticket is created Il y a 1 year, 3 months. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Fuseau horaire du supporter : Asia/Kolkata (GMT+05:30)

Ce sujet contient 3 réponses, a 1 voix.

Dernière mise à jour par melodyO Il y a 1 year, 3 months.

Assisté par: Minesh.

Auteur

Publications

February 12, 2025 at 3:46 pm #2796323

melodyO

When we turn off the tool set plugin, we can hit the save button on our Kadence theme.

When the theme and toolset plugin is active, the save button disappears.

It has taken a long time to figure out what is going on.

Please advise to info@igota.solutions for my developer.

Thank you

February 13, 2025 at 5:06 am #2796369

Minesh

Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

First of all, based on the debug information you shared I find that you are using the outdated Toolset plugins - especially Toolset Block plugin. We always recommend running your site with the latest stable release plugin version.

*** Please make a FULL BACKUP of your database and website.***

Could you please update ALL Toolset plugins to it's latest officially released version. You can download the latest plugin release from your accounts page:
=> https://toolset.com/account/downloads/
OR
You can install/update Toolset pluigins using the installer plugin:
-https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-otgs-installer-plugin-installed

February 13, 2025 at 1:31 pm #2796432

melodyO

These are the newest plugin versions and have been, which is very strange that you are saying that.

Please advise.

February 13, 2025 at 1:34 pm #2796437

melodyO

I see the one version is outdated, and I am updating that now and will reply after we test it.

Thank you.

February 13, 2025 at 2:01 pm #2796439

melodyO

Updating toolset-blocks from 1.6.16 to 1.6.18 fixed the issue with the save button.

Thank you!