There is no place to add the registration key

This support ticket is created Il y a 4 months, 1 week. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Ce sujet contient 1 reply, a 1 voix.

Dernière mise à jour par philipC-4 Il y a 4 months, 1 week.

Assisté par: Minesh.

Auteur

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January 21, 2026 at 10:57 pm #2844479

philipC-4

I am trying to: add the registration key to the site but there is no place for me to enter it. I have included a screenshot. Thanks,

January 22, 2026 at 9:28 am #2844565

Minesh

Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

First of all, based on the debug information you shared I find that you are using the outdated Toolset plugins. We always recommend running your site with the latest stable release plugin version.

*** Please make a FULL BACKUP of your database and website.***

Could you please update ALL Toolset plugins to it's latest officially released version. You can download the latest Toolset plugins from your accounts page:
=> https://toolset.com/account/downloads/

Once you download the Toolset Types plugin, navigate to plugins page in admin and deactivate and delete the existing Toolset Types plugin. Then, upload and Activate the latest Toolset Types plugin you downloaded.

And then try to follow the steps given with the following link to install/update other addon Toolset plugins and to register Toolset plugins.
-https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-otgs-installer-plugin-installed

January 22, 2026 at 5:36 pm #2844608

philipC-4

Thank you for the quick response. I updated the plugins which did not help. However, I discovered a conflict with a separate plugin that was preventing the registration message from being displayed.