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[Closed] The date fields is not working in the form

This support ticket is created Il y a 1 year, 10 months. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Ce sujet contient 3 réponses, a 2 voix.

Dernière mise à jour par Christopher Amirian Il y a 1 year, 10 months.

Assisté par: Christopher Amirian.

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#2737092

The date fields are not clickable for user but as an admin when I am logged in I can put date data.

Link to a page where the issue can be seen: lien caché

#2737158

Christopher Amirian
Supporter

Les langues: Anglais (English )

Hi,

I checked my browser console and I saw this Javascript Error:

date.js?ver=1725158251:18 Uncaught ReferenceError: wptDateData is not defined

This shows that there is a conflict going on with the Toolset Javascript and a script either added by you or a plugin that you use.

I suggest that you follow the steps below:

- IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website.
- Switch to the default theme such as "TwentyTwenty" by going to "WordPress Dashboard > Appearance > themes".
- Go to "WordPress Dashboard > Plugins" and deactivate all plugins except Toolset and Toolset add-ons.
- Check if you can still recreate the issue.
- If not, re-activate your plugins one by one and check the issue each time to find out the plugin that causes the problem.

Thanks.

#2737166

Hi Christopher, I have checked all this but didn't work. Can you please check on your side? If I give you WordPress logins?

#2737847

Christopher Amirian
Supporter

Les langues: Anglais (English )

Hi there,

Yes I'd be happy to do so but we will need to have a copy of the website. Please copy the website and provide the login information of the copied website by setting the next reply as private and we will be happy to follow up.

I see that you set the ticket as resolved so I wonder if the issue is fixed after your reply?

Thanks.

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