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[Résolu] Split: Upgrade from Toolset version 2.6.1 to the latest version – view not functioning

This support ticket is created Il y a 6 months, 2 weeks. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Ce sujet contient 10 réponses, a 0 voix.

Dernière mise à jour par Minesh Il y a 6 months.

Assisté par: Minesh.

Auteur
Publications
#2836099

Good morning, Minesh,

First of all, thank you for your work. Everything is functioning as it was before, except for one important issue. There are certain “views” in particular that are not working as they used to.

I’ll try to explain it in a simple way, as it’s a bit complicated.
This project includes several research groups: lien caché

Each group has several researchers, and each of them can upload content to the platform such as articles, conferences, etc.

Each researcher has their own individual area where the content they upload is displayed. For example:
lien caché

Here you can see at the bottom some expandable sections showing the information that each researcher has uploaded individually. In other words, only the content uploaded by that specific researcher is shown there.

Up to this point, everything is working correctly.

What is not working after the update is the following:
On each research group’s page, there is a similar expandable section showing all the JCR articles, books, conferences, etc. uploaded by all the researchers belonging to that research group.

For example, in the GICOT group:
lien caché

The latest publications from the GICOT group members are not appearing.

To generate the general listing for the GICOT group, I used two nested views for each section (JCR Articles, Conferences, Theses, etc.).
One view is [GICOT Investigadores ARTICULOS], which loops through the researchers in the GICOT group, and the other view is [GICOT JCR].

Could you take a look and see why this is failing now?

Thank you.

#2836220

Minesh
Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Can you please tell me what is the latest publication that you aim to display?

Can you plesse dhare link of the latest publication and also tell me what views you use for nested views output.

#2836222

Hi Minesh,
in this page: lien caché
should display in "Artículos en revista JCR" and all the others, must be display a new post "Prueba (Test)" but no display.

The views using are:
[wpv-view name="GICOT Investigadores JCR" wpvgrupoinvestigacion="gicot"] for Artículos JCR
[wpv-view name="GICOT Investigadores ARTICULOS" wpvgrupoinvestigacion="gicot"] for Artículos en otras revistas
[wpv-view name="GICOT Investigadores CONGRESOS" wpvgrupoinvestigacion="gicot"] for Congresos
[wpv-view name="GICOT Investigadores LIBROS" wpvgrupoinvestigacion="gicot"] for Libros
[wpv-view name="GICOT Investigadores CAPITULOS" wpvgrupoinvestigacion="gicot"] for Capítulos de libros
[wpv-view name="GICOT Investigadores PROYECTOS" wpvgrupoinvestigacion="gicot"] for Proyectos
[wpv-view name="GICOT Investigadores TESIS" wpvgrupoinvestigacion="gicot"] for Tesis
[wpv-view name="GICOT Investigadores PATENTES" wpvgrupoinvestigacion="gicot"] for Patentes

But all this views are so in the other groups: DEMODE, PROMETEO, etc...
lien caché

I think that the mistake is general, so if we fix this group GICOT maybe I can solve on my own the rest of the groups.

Thanks.

#2836737

Hi, any update with this?
Thanks.

#2836759

Minesh
Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

Can you please share admin access details as the admin access details you shared previously is not working at this end.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2837291

Minesh
Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

I see you have number of one-to-many post relationship setup:
- lien caché

You saidd:

in this page:
lien caché
should display in "Artículos en revista JCR" and all the others, must be display a new post "Prueba (Test)" but no display.

===>
But I do not find the following post: "Prueba (Test)"

When I checked the accordion added on the following page:
- lien caché

I see you are using nested view and here is the parent view that is set to query the post type " Mis datos" and also set to display only one post.
- lien caché

Within the above parent view's loop, you added the child view: [wpv-view name="gicot-jcr"]
=> lien caché

And child view is also set to display only one post.

Can you please tell me where I can find the "Prueba (Test)" post?

#2837572

Hi,
yo can find it here:
lien caché

Thanks.

#2838093

Hello, any update?
Something I can help.
Thanks.

#2838095

Minesh
Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

On your Elementor template - under the first accordion item, the following view's shortcode added:
=> lien caché

[wpv-view name="GICOT Investigadores JCR" wpvgrupoinvestigacion="gicot"]

I've changed the above shortcode as given under:

[wpv-view name="gicot-investigadores-jcr" wpvgrupoinvestigacion="gicot" cached="off"]

Is it the correct result under the "Artículos en revista JCR" accordion item?
=> lien caché

#2838110

Hi,
ok, that's correct.
Must I have to change all the views shortcodes?
instead the NAME I have to write the SLUG?
Thanks.

#2838112

Minesh
Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

If you have checked closely:

[wpv-view name="gicot-investigadores-jcr" wpvgrupoinvestigacion="gicot" cached="off"]

I've added the view attribute cached="off". What if you try to add this attribute to all of your view's added to the following Elementor's template and check if you able to see the desired results.
=> lien caché