Passer la navigation

[Résolu] Site key not working

This support ticket is created Il y a 7 months, 1 week. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Fuseau horaire du supporter : Asia/Kolkata (GMT+05:30)

Ce sujet contient 3 réponses, a 1 voix.

Dernière mise à jour par lucasB-6 Il y a 7 months, 1 week.

Assisté par: Minesh.

Auteur
Publications
#2833280

The purchased site key for lien caché is not working, it says "Invalid site key for the current site." Help please?

#2833320

Minesh
Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

First of all, based on the debug information you shared I find that you are using the outdated Toolset plugins. We always recommend running your site with the latest stable release plugin version.

*** Please make a FULL BACKUP of your database and website.***

Could you please update ALL Toolset plugins to it's latest officially released version. You can download the latest plugin release from your accounts page:
=> https://toolset.com/account/downloads/

Alternatively, You can install/update Toolset pluigins using the installer plugin:
- https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-otgs-installer-plugin-installed

Once you update ALL Toolset plugins to latest version, please try to create a new site key and try to register your site. Please let me know if you reuqire further assistance.

#2833415

That seemed to resolve the issue, though I think the more likely thing that allowed me to enter in the license key is I was missing the "www" from the website address.

#2833416

Thank you for the help!