Site key doesnt work

This support ticket is created Il y a 2 years, 9 months. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Marqué : Types plugin

Ce sujet contient 1 reply, a 2 voix.

Dernière mise à jour par Waqar Il y a 2 years, 9 months.

Assisté par: Waqar.

Auteur

Publications

September 12, 2023 at 7:31 am #2643019

ashwanS

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Tell us what you are trying to do?
I try to put the key from toolset in my back-end of WooCommerce. It doesn't recognize the key.

Is there any documentation that you are following?
No, just copy/ paste the key.

Is there a similar example that we can see?
See also added screenshot.

What is the link to your site?
lien caché

I use wordfence plugin. Do I need something to allow the traffic?

September 13, 2023 at 6:02 am #2643493

Waqar

Hi,

Thank you for contacting us and I'd be happy to assist.

An error like this can be server-specific and can appear if there have been too many attempts from a particular IP or server. Were you trying to register using a different site key earlier?

The rate-limiting after the excessive attempts should be automatically fixed within 24 hours. In case the issue persists, I recommend temporarily disabling the Cloudflare CDN and the Wordfence plugin and then trying the registration.

I hope this helps and let me know how it goes.

regards,
Waqar