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[Résolu] Shop layout distorted when not logged in

This support ticket is created Il y a 8 months, 4 weeks. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Fuseau horaire du supporter : Asia/Kolkata (GMT+05:30)

Ce sujet contient 2 réponses, a 1 voix.

Dernière mise à jour par sianE Il y a 8 months, 3 weeks.

Assisté par: Minesh.

Auteur
Publications
#2823871
shop logged in.png
shop logged out.png

I am trying to: Make my shop look the way it is when I view it as a logged in user

Link to a page where the issue can be seen: lien caché

I expected to see: I can provide screenshots

Instead, I got: Screenshots provided

#2823955

Minesh
Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

That is really strange.

Have you tried basic debug steps:
- Are you using latest Toolset plugins?

Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see any difference? if no:

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2824488

Minesh
Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

Can you please check now: lien caché

I've added the following custom CSS code to your archive's custom CSS box:
=> lien caché

.ast-woo-shop-archive.woocommerce ul.products:not(.elementor-grid), .woocommerce-page ul.products:not(.elementor-grid) {
grid-template-columns: repeat(1,1fr);
 
}

Can you please confirm it works as expected.

#2824537

Perfect thank you!