"Saving failed" on Toolset Settings page

Ce fil est résolu. Voici une description du problème et la solution proposée.

Problem:

The issue the customer is experiencing is that after updating to the latest versions of our toolset plugins, they are unable to save their admin options.

Solution:

We actually have a solution for this on this page.
https://toolset.com/errata/unable-save-admin-bar-options-types/

This support ticket is created Il y a 8 années. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

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Supporter timezone: America/Jamaica (GMT-05:00)

Marqué : Toolset Forms, Types plugin

This topic contains 4 réponses, has 2 voix.

Last updated by Sanny Il y a 8 années.

Assisted by: Shane.

Auteur

Publications

avril 14, 2016 at 6:07 pm #386982

Sanny

When I change settings in /wp-admin/admin.php?page=toolset-settings I get an error:
Saving failed. Please reload the page and try again.

In the console, the POST content is:

<b>Fatal error</b>:  Call to undefined function wpv_getpost() in <b>/var/www/vhosts/mysite
.com/httpdocs/wp-content/plugins/types/library/toolset/toolset-common/inc/toolset.settings.screen.class
.php</b> on line <b>218</b><br />

Pretty ugly bug....

Also... where is the debug screen gone?!

avril 14, 2016 at 9:12 pm #387110

Shane

Supporter

Languages: Anglais (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Sanny,

Thank you for contacting our support forum.

The error you are getting could be caused by all your toolset plugins not being updated to the latest versions.

What I recommend that you do is to check to see if there are any Toolset plugins that need updating and update them.

Also the debug section was temporarily removed from the plugin but it will be added back in a future update.

Thanks,
Shane

avril 15, 2016 at 1:01 pm #387642

Sanny

I have both Types and CRED updated to latest version (downloaded from the site here).

avril 15, 2016 at 3:28 pm #387792

Shane

Supporter

Languages: Anglais (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Sanny,

Would it be possible for you to try the fix we have on our erratas page?
https://toolset.com/errata/unable-save-admin-bar-options-types/

Please let me know if this helps.
Thanks,
Shane

avril 15, 2016 at 6:19 pm #387894

Sanny

Yep, perfect. Thanks!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.