Relationship meta-box has disappeared

This support ticket is created Il y a 8 months, 2 weeks. There's a good chance that you are reading advice that it now obsolete.

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Ce sujet contient 1 reply, a 1 voix.

Dernière mise à jour par heinP Il y a 8 months, 2 weeks.

Assisté par: Minesh.

Auteur

Publications

September 9, 2025 at 12:11 pm #2824104

heinP

I am trying to: in Toolset Types 3.6.1, i made a wrong relationship record, and I am trying to disconnect the relationship

Link to a page where the issue can be seen: in the backend, for event : lien caché, contains 4 links to 'pictures' custom post type, and one of them is wrong: picture ID 571 is wrongly connected to event 739

you still have login credentials to my site in this ticket:
lien caché

I expected to see: the meta-box where I could 'disconnect' the relationship, as before.

Instead, I got: no meta-box, meaning I cannot disconnect the relationship record to correct my faulty connection

September 10, 2025 at 5:47 am #2824198

Minesh

Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I checked and it seems you already disconnected the wrongly connected post. I do not see picture ID 571 within the post relationship box.

September 10, 2025 at 7:07 am #2824209

heinP

Someone else was working on the database, and it seems he put back a restore yesterday.

All the work I did yesterday has disappeared, explaining why you did not see the 571 picture.

Let's close the ticket, I will open a new one, if the problem persists.

Thank you