Passer la navigation

[Résolu] page not updating after client makes changes.

This support ticket is created Il y a 4 years, 6 months. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Ce sujet contient 2 réponses, a 2 voix.

Dernière mise à jour par LisaA1200 Il y a 4 years, 6 months.

Auteur
Publications
#2220841

Everytime my client makes a change to her site, the changes won't show and her customers aren't seeing the changes either.

If I tell her to delete her browsing history etc. she can, but she nor her customers should not have to do that.

Link to a page where the issue can be seen: lien caché

Here is the back end code I'm using. [wpv-view name="dogs-for-sale-view"]

I expected to see: Any price changes or new images added.

Instead, I got: Old prices and old pictures. Not seeing the updates.

#2221175

Nigel
Supporter

Les langues: Anglais (English ) Espagnol (Español )

Fuseau horaire: Europe/London (GMT+01:00)

It sounds like a caching issue (server caching, not the browser cache).

Views has its own caching mechanism. When using the legacy editor where you insert your View via shortcode, try adding the cached="off" attribute, e.g.

[wpv-view name="dogs-for-sale-view" cached="off"]

But if this used to work okay and no longer does, it sounds like a 3rd party caching solution may be affecting the results.

Try temporarily disabling 3rd party caching solutions to see if it resolves the problem.

#2223643

I am hopeful that fixed the issue as of now. Thank you!