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[Résolu] Not recognising site key

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This topic contains 2 réponses, has 2 voix.

Last updated by Nigel Il y a 4 années et 1 mois.

Assigned support staff: Nigel.

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#596490

I am trying to: re-register toolset using the site key but it won't accept the site key, even when copied and pasted. It was working fine but I noticed today it refused to download the latest update without me re-registering. I've tried deleting the old site key and registering for a new one, but that won't work either.

#596603

Nigel
Supporter

Languages: Anglais (English ) Espagnol (Español )

Timezone: Europe/London (GMT+00:00)

Hi there

Sorry, we have lots of reports of the same and are currently working on it.

I'll update when the problem is resolved and you can try again.

Thanks for your patience.

#596679

Nigel
Supporter

Languages: Anglais (English ) Espagnol (Español )

Timezone: Europe/London (GMT+00:00)

Hi there

The issue with registering sites has now been resolved, if you could please try again, and let me know if you still experience any problems.

Sorry about the hiccup.