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[Résolu] New view doesn’t render CSS and doesnt show up in Divi view module

This support ticket is created Il y a 2 days, 8 hours. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Fuseau horaire du supporter : Asia/Kolkata (GMT+05:30)

Ce sujet contient 3 réponses, a 1 voix.

Dernière mise à jour par Marcel Il y a 2 days, 3 hours.

Assisté par: Minesh.

Auteur
Publications
#2860723

See lien caché

I've created a new view that should show on lien caché, but it doesn't show up in Divi's view module, and when i try to add it with a shortcode, it doesn't render it's css.

#2860724

Minesh
Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

If you are using Divi 5 - Toolset is not fully compatible with Divi 5.

Could you please send me debug information that will help us to investigate your issue.
=> https://toolset.com/faq/provide-debug-information-faster-support/

#2860726

Thank you for your very fast response. It's Divi 4.

#2860736

Minesh
Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

CAn you please share problem URL and admin access details and tell me what view you want to display.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2860762

It seems to work already, now it does show up in Divi's view module and then it does work. Probably a caching issue or something like that. Thanks anyway.