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[Résolu] Multiple Toolset WooCommerce Blocks on Product Page

This support ticket is created Il y a 8 months, 3 weeks. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Fuseau horaire du supporter : Asia/Kolkata (GMT+05:30)

Ce sujet contient 2 réponses, a 1 voix.

Dernière mise à jour par clayH-2 Il y a 8 months, 2 weeks.

Assisté par: Minesh.

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#2825505

I could not re-open the previously closed ticket. Here is the link to the ticket...

https://toolset.com/forums/topic/multiple-toolset-woocommerce-blocks-on-product-page/

Here are the creds...

lien caché

#2825659

Minesh
Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Have you checked my previous reply:
-https://toolset.com/forums/topic/multiple-toolset-woocommerce-blocks-on-product-page/#post-2824455

Will you be able to handle the database operation? if no:

You can share admin access details and I'm happy to look it further and try to fix it.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2826722

Minesh
Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

Can you please check now.

I've run the following SQL on your database in order to delete the extra "Toolset WooCommerce" custom field groups:

DELETE FROM `wp_z6_posts`
WHERE `post_title` LIKE '%Toolset WooCommerce%' AND ((`ID` = '153818') OR (`ID` = '153819') OR (`ID` = '153820') OR (`ID` = '153821'));
#2826755

That fixed it...tyvm