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[Résolu] Missing Content

This support ticket is created Il y a 2 years. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Ce sujet contient 3 réponses, a 2 voix.

Dernière mise à jour par angel-oakC Il y a 2 years.

Assisté par: Christopher Amirian.

Auteur
Publications
#2704729
Screen Shot 2024-06-26 at 4.22.19 PM.png

We are utilizing two databases, Health Directors and Events. Our Health Directors are appearing normally. Our Single Events are appearing, but our list of Events on two different pages are not appearing.

I am trying to: Display a list of events that link to individual events using Toolset View Settings in Divi.

Link to a page where the issue can be seen: lien caché or lien caché

I expected to see: A list of the upcoming events

Instead, I got: A blank screen

#2704790

Christopher Amirian
Supporter

Les langues: Anglais (English )

Hi there,

Would you please test by adding a dummy page and instead of Divi, use the WordPress block editor to add the view in question.

See if it shows ok there. That way you will know it is Divi or the view that you use.

If it is still showing blank, then the issue is the view and you need to check how ou added the view.

Thanks,.

#2704861

I created a test page with the classic editor and the View was correct.
lien caché

However, the Divi page for the same content is blank:
lien caché

To make this more confusing, the Health Director page uses the same Divi module to display a different Toolset database, that one works:
lien caché (see bottom of page)

To clarify, this is a new issue. The Events page was working prior to this submission.

I have also deactivated all plugins to test, the problem did persist and did not appear to be related to a specific plugin.

Thanks

#2704862

I also added the shortcode from the Classic Editor to the Events page, that worked, but the Toolset view Module is still blank on this page:

lien caché

#2704864

I see the template we created for this Event List was compromised. A user attempted to change the template to Divi Builder, thus removing that template.

Apologies for the hassle.