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[Résolu] Maps not loading properly

This support ticket is created Il y a 4 années et 7 mois. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 réponses, has 2 voix.

Last updated by Amin Il y a 4 années et 7 mois.

Assisted by: Christian Cox.

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#1335903

I'm using the following shortcode on a content template.

{!{wpv-map-render map_id="map-3"}!}{!{/wpv-map-render}!}{!{wpv-map-marker map_id='map-3' marker_id='marker-3' marker_field='wpcf-dealers-address'}!}{!{/wpv-map-marker}!}

It works perfectly for all but 1 post. I can't figure out why it's not working.

Here's an example of it working: hidden link
Here's an example of it not working (middle of ocean): hidden link

#1335915

Hi, if it's not working on a specific post that usually means there is a problem with this specific address, or a cache issue, or an API account problem. Try these steps first:
- Go to Toolset > Settings > Maps and click "Check API". Include the result in your next reply.
- Edit this post in wp-admin and enter a different known address, like "1600 Pennsylvania Avenue Northwest, Washington, DC". Is a marker shown for this address on the front-end of the site? If so, what was the original address?
- Go to Toolset > Settings > Maps again and click "Load stored data". Look for the entry that corresponds to the original address. If it exists, or if there is more than one, delete those entries. Set the custom field address again in the post, then test again.

Let me know the results and I'll provide some additional feedback.

#1335945

My issue is resolved now. It was an API issue.

Thank you!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.