Layouts wouldn't open for editing

This support ticket is created Il y a 7 années et 4 mois. There's a good chance that you are reading advice that it now obsolete.

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Marqué : Backend editing, Layouts plugin

This topic contains 1 réponse, has 2 voix.

Last updated by Beda Il y a 7 années et 4 mois.

Assisted by: Beda.

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décembre 10, 2016 at 4:48 pm #466061

Shreyas Khatri

I am trying to: Edit a layout from the Layouts page

I visited this URL: hidden link

After that i was trying to open one of the layouts, but it keeps it does not load. Infact the backend stops responding as if opening the layout is putting tremendous load on the server. I have to then reboot the server for the WP Backend to work normally.

The site has been using layouts for now more than 5-6 months. The last I could use layouts without any problem was day before yesterday. Between then and today, there has been no plugin change has been made that could have triggered the layouts issue.

Your help will be highly appreciated as am I currently unable to making any layout changes to the website.

décembre 11, 2016 at 7:35 am #466177

Beda

This should not happen, especially if no update, or whatsoever, has happened.

What I suggest is to enable WP Debug and see if any error appear.
Then, also look at the browser Console if any JS error is displayed.

It is also important to know if this happens with no other Plugins but Toolset.

Furhtermore it's required to update WordPress, so for security and Bug fixes.

Pleae can you let me know the results of this steps?

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.