Layouts seems to cause incompatibility with WooCommerce

This support ticket is created Il y a 7 mois et 1 semaine. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Karachi (GMT+05:00)

Marqué : How to build a site with Toolset, Layouts plugin, WooCommerce

This topic contains 3 réponses, has 2 voix.

Last updated by Waqar Il y a 7 mois.

Assisted by: Waqar.

Auteur

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septembre 22, 2023 at 11:56 am #2646523

Gavin

Good Day.

It appears the current version of Layouts is causing an issue with WooCommerce 8.1.1 when activated. When activated, WooCommerce causes a Critical Error, and other issues. In the WooCommerce logs I see this:

2023-09-12T09:17:18+00:00 CRITICAL Allowed memory size of 134217728 bytes exhausted (tried to allocate 61440 bytes) in /home/ascensi2/public_html/wp-content/plugins/layouts/vendor/toolset/toolset-common/utility/gui-base/twig_autoloader.php on line 74

Note: I had to deactivate WooCommerce to be able to see Toolset Settings without getting a critical error so there may be a wider issue with Toolset and WooCommerce 8.1.1.

Thanks

Gavin

septembre 25, 2023 at 4:42 am #2646963

Waqar

Supporter

Languages: Anglais (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi Gavin,

Thank you for contacting us and I'd be happy to assist.

I've performed some tests on my website with Layouts and WooCommerce, but couldn't reproduce this error.

Have you tested this with a higher WordPress memory limit for example 256M?

Currently, your server's memory limit is set to 128M, which should be enough for Toolset plugins. But when WooCommerce and its other extensions/add-ons are active too, it is better to increase it to a higher value.

regards,
Waqar

septembre 25, 2023 at 4:32 pm #2647291

Gavin

Thank you, I will see if this is possible.

septembre 26, 2023 at 11:43 am #2647525

Waqar

Supporter

Languages: Anglais (English )

Timezone: Asia/Karachi (GMT+05:00)

Sure, I'll wait to hear back from you.

Gavin confirmed that the issue was resolved on 2023-10-16 14:42:42.
This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.