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[Résolu] Layout install error: Could not copy file. (layouts/resources/images/cell-icons/

This support ticket is created Il y a 7 années et 11 mois. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 réponses, has 2 voix.

Last updated by Shreyas Khatri Il y a 7 années et 11 mois.

Assisted by: Nigel.

Auteur
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#401039
layout-error.png

I am trying to: install layouts

I visited this URL: hidden link

I expected to see: Layouts installed

Instead, I got: an error: Could not copy file. (layouts/resources/images/cell-icons/png/widgets-area_expand-image.png)

I also tried uploading this via Plugin upload but again same error. Screenshot attached.

#401135

Nigel
Supporter

Languages: Anglais (English ) Espagnol (Español )

Timezone: Europe/London (GMT+01:00)

Do you have FTP access?

Could you unzip the plugin file and then upload the folder 'layouts' to your site at '../wp-content/plugins/' and see if that works.

It is an uncommon problem you are describing which may be related to your server and would be difficult to reproduce, but if you cannot upload the plugin via FTP then please let me know so that we can try and narrow down the problem.

#401229

Dear Nigel,

Thanks for your time. The issue is now fixed. It was because the disk space on the hosting was full. I emptied junk on the server and now everything works as expected 🙂

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.