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[Résolu] Latest Elementor update appears to conflict with Views.

Ce fil est résolu. Voici une description du problème et la solution proposée.

Problem:

Elementors latest update version 3.5 causes our Toolset plugin to throw a fatal error on the Customizer screen for your theme.

Solution:

This is a known issue and we have an erratas page setup for this with a workaround as well.
https://toolset.com/errata/fatal-error-on-customizer-page-after-updating-to-elementor-3-5/

This support ticket is created Il y a 4 years, 6 months. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Ce sujet contient 2 réponses, a 2 voix.

Dernière mise à jour par timC-5 Il y a 4 years, 6 months.

Assisté par: Shane.

Auteur
Publications
#2246139
Elementor Views Conflict Widget Screenshot.png
Elementor Views Conflict Customise Screenshot.png

We recently updated Elementor (and Pro) on several sites and noticed that the Appearance > Widgets area doesn't load properly and it has a critical error when going to Appearance > Customise.

This appears to only happen when using the back end.

We've recreated it in a sandbox with only the following plugins:
Classic Editor
Elementor
Elementor Pro
Toolset Types
Toolset Views

I have also gone through the troubleshooting as part of getting the debug information and that has not remedied the issue.

#2246215

Shane
Supporter

Les langues: Anglais (English )

Fuseau horaire: America/Jamaica (GMT-05:00)

Hi Tim,

Thank you for getting in touch.

This is a known issue and we have an erratas page setup for this with a workaround as well.
https://toolset.com/errata/fatal-error-on-customizer-page-after-updating-to-elementor-3-5/

Please let me know if the link above was able to assist you with resolving this issue.

Thanks,
Shane

#2246219

The file from the link solves the issue, thank you very much for the rapid response once again!