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[Résolu] Incompatibility Between Divi Theme and Toolset Blocks

Ce fil est résolu. Voici une description du problème et la solution proposée.

Problem:

The issue here is when the user has activated our Views/Blocks plugin their page layout becomes empty and nothing is displayed on the frontend.

Solution:

This could be because there is an empty content template assigned to the page.

To check if there are any empty content template I would recommend going to Toolset -> Content template and checking for the templates.

If there are any templates here that are not actively being used or if you noticed that they are empty I would recommend deleting the templates and this should restore your display on the frontend.

This support ticket is created Il y a 3 years, 11 months. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Fuseau horaire du supporter : America/Jamaica (GMT-05:00)

Ce sujet contient 4 réponses, a 2 voix.

Dernière mise à jour par Jean Rapenne Il y a 3 years, 11 months.

Assisté par: Shane.

Auteur
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#2402937

Hi,

I user Divi theme and when I activtae Toolset Blocks (v 1.6.3) the page content is no more displayed.

An idea?

Regards.

JR

#2402987

Shane
Supporter

Les langues: Anglais (English )

Fuseau horaire: America/Jamaica (GMT-05:00)

Hi Jean,

Thank you for getting in touch.

Can you let me know which page you're having the issue on ?

Thanks,
Shane

#2403243

Hi Shane,

The problem happens on :

lien caché

At this time it's displayed. When you activate Toolset block the page body is no more disolayed.

Many thanks for your help.

Regards.

JR

#2403625

Shane
Supporter

Les langues: Anglais (English )

Fuseau horaire: America/Jamaica (GMT-05:00)

Hi Jean,

Thank you for the link.

The problem is that you have some empty content templates that are assigned to your posts.
lien caché

My recommendations here is that if you're not using these content templates then you can go ahead and delete them and this should restore the functionality.

What might have happened here is that they could've been assigned to the posts and pages in error.

Thanks,
Shane

#2403661

Many thanks for your help, Shane