Skip Navigation

[Résolu] image field not showing correctly elementor

Ce fil est résolu. Voici une description du problème et la solution proposée.

Problem:

The problem here is that the elementor dynamic content option isn't showing the correct image from an image field when the Elementor Custom Skin PRO is active

Solution:

Unfortunately the dynamic content option is something that is maintained by elementor itself and as such will need to be resolved by the elementor team.

The recommendation here is to get in touch with the elementor support team.

This support ticket is created Il y a 2 années et 8 mois. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Aucun de nos assistants n'est disponible aujourd'hui sur le forum Jeu d'outils. Veuillez créer un ticket, et nous nous le traiterons dès notre prochaine connexion. Merci de votre compréhension.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 -
- 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 14:00 – 18:00 13:00 – 18:00 -

Supporter timezone: America/Jamaica (GMT-05:00)

Ce sujet contient 5 réponses, a 2 voix.

Dernière mise à jour par Jaime Il y a 2 années et 8 mois.

Assisté par: Shane.

Auteur
Publications
#2208713

*I need to give you access to my website to have a look, if you don't mind.

lien caché

Tell us what you are trying to do?
I' working with Elementor PRO + Elementor Custom Skin PRO + Toolset Types + Toolset Views

I've created a View to show "Cursos" and styled the loop with a Template created with Elementor Custom Skin PRO.
Then I inserted the Template shortcode on the View and everything works fine, except for the images.
As you can see, the images shown are the same for both Courses. I tried to use standar "Featured Image" and "Imagen principal" as a Custom Filed for "Cursos" but the behavior is the same.

The View is called "Cursos2", and it's displaying in lien caché
The "Cursos" Template is called "Lista de cursos" and the Shortcode related is [elementor-template id="253"]

Can you help me?
Any workaround or suggestion?
(I saw if I do not use Elementor Custom Skin PRO but the basic Elementor posts display, the images display correctly, but I would like to use this plugin becuase it's better to style posts.)

🙂

#2209037

Shane
Supporter

Les langues: Anglais (English )

Fuseau horaire: America/Jamaica (GMT-05:00)

Hi Jaime,

Given that the site is private it would be best to provide me with admin access so that I can have a look in full detail at your issue.

I've enabled the private fields for your next response.

Thanks,
Shane

#2209129

Shane
Supporter

Les langues: Anglais (English )

Fuseau horaire: America/Jamaica (GMT-05:00)

Hi Jaime,

What were you using to get the images ? As here I am using our Types and Views shortcodes and the images changed.
lien caché

Thanks,
Shane

#2209259
screenshot_edit_template.jpg

Thanks Shane.
You're absolutely right. I can see the correct images displaying below the cards. Actually, I can see the correct images when editing the template (using the Preview option). I give you an screenshot.

What I use to get the images is the standard way, I think. Just selecting Edit Section > Style > Background > Image > Featured Image
Everything seems to work fine except the final step when it displays the card.

The strange thing here is... why correct images are displaying when using the shortcode or an Elementor standard image field (not as background image)?
Do you think is any workaround or other way to display Featured Image (or an Toolset Image Field, I don't mind) as background Image?

Thanks for your help Shane.
🙂

#2210047

Shane
Supporter

Les langues: Anglais (English )

Fuseau horaire: America/Jamaica (GMT-05:00)

Hi Jaime,

Unfortunately the dynamic content option from your screenshot is being maintained by Elementor itself so they will need to debug this.

Given that our Toolset shortcodes work fine it could be a case where their dynamic content is not able to get the correct ID of the post that it is currently displaying.

I would recommend getting in touch with the elementor support team for them to have a detailed check on this one.

Thanks,
Shane

#2210631

My issue is resolved now. Thank you!

Ce ticket est maintenant fermé. Si vous êtes un client de Toolset et que vous avez besoin d'aide, veuillez ouvrir un nouveau ticket d'assistance