Passer la navigation

[Closed] image block loses settings when set to Dynamic Source

This support ticket is created Il y a 1 year, 11 months. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Fuseau horaire du supporter : Asia/Kolkata (GMT+05:30)

Ce sujet contient 4 réponses, a 2 voix.

Dernière mise à jour par Minesh Il y a 1 year, 11 months.

Assisté par: Minesh.

Auteur
Publications
#2704868
toolset0Screenshot 2024-06-27 104715.png

Tell us what you are trying to do? To create an image block with a cropped size (so all images will be square instead of using the aspect ratio) -- notice on the right sidebar: no options will show up for sizing or cropping. They show up for media files, but once the source is set to Dynamic they disappear.

Is there any documentation that you are following? I looked online, but do not see the settings shown here:
https://toolset.com/course-lesson/displaying-images-with-toolset/

Is there a similar example that we can see? I am attempting to mirror this site: lien caché

What is the link to your site? lien caché

#2704996

Minesh
Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

That is strange.

Have you assign the content template to any post type?

Do you see any JS error with your browser's console?

In addition to that - Could you please send me debug information that will help us to investigate your issue.
=> https://toolset.com/faq/provide-debug-information-faster-support/

#2705013

Ok, I figured out is was a plugin conflict. I was using several Meow Apps plugins (2 for images, renaming, cleaning, seo, etc). Once I deactivated them the options reappeared.

#2705014

I was wrong... when I disabled those apps I had inadvertently set the Image source to a media image instead of Dynamic source.
Ooops. (Debug info attached)
And yes, I have set the content template to "post".

There are 2 Javascript errors:

contentScript.bundle.js:1

GET lien caché net::ERR_NAME_NOT_RESOLVED
(anonymous) @ contentScript.bundle.js:1
u.a @ contentScript.bundle.js:1
242 @ contentScript.bundle.js:1
u @ contentScript.bundle.js:1
(anonymous) @ contentScript.bundle.js:1
(anonymous) @ contentScript.bundle.js:1
Show 6 more frames
Show lessUnderstand this error
contentScript.bundle.js:1

Uncaught (in promise) TypeError: Failed to fetch
at contentScript.bundle.js:1:16680
at u.a (contentScript.bundle.js:1:23288)
at 242 (contentScript.bundle.js:1:16591)
at u (contentScript.bundle.js:1:22793)
at contentScript.bundle.js:1:23909
at contentScript.bundle.js:1:23917

#2705540

Minesh
Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

Can you please share problem URL where I can see the issue as well as admin access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

The topic ‘[Closed] image block loses settings when set to Dynamic Source’ is closed to new replies.