Accueil › Toolset Professional Support › [Résolu] Hi I tried updating today and got a « update failed: undefined » message.
Problem:
The issue here is that the user had issue updating their plugin. "Update Failed: Undefined"
Solution:
In this user's case following the instructions below resolved the issue. Could you try doing the update by going to Plugins -> Add New -> Commercial and update them from there ?
0% of people find this useful.
This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.
Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.
Aucun de nos assistants n'est disponible aujourd'hui sur le forum Jeu d'outils. Veuillez créer un ticket, et nous nous le traiterons dès notre prochaine connexion. Merci de votre compréhension.
Sun | Mon | Tue | Wed | Thu | Fri | Sat |
---|---|---|---|---|---|---|
- | 9:00 – 12:00 | 9:00 – 12:00 | 9:00 – 12:00 | 9:00 – 12:00 | 9:00 – 12:00 | - |
- | 13:00 – 18:00 | 13:00 – 18:00 | 13:00 – 18:00 | 14:00 – 18:00 | 13:00 – 18:00 | - |
Supporter timezone: America/Jamaica (GMT-05:00)
Marqué : Import and export
Ce sujet contient 2 réponses, a 2 voix.
Dernière mise à jour par kevinM-13 Il y a 5 années et 6 mois.
Assisté par: Shane.
I am trying to: update
Link to a page where the issue can be seen:
I expected to see: update successful
Instead, I gotHi I tried updating today and got a "update failed: undefined" message.
Hi Kevin,
Could you let me know which plugin you are trying to update? Also from which version are you trying to update from.
Secondly you can try a manual update by downloading the plugin from the link below.
https://toolset.com/account/downloads/
Thanks,
Shane
Hi Shane thanks for the quick response. I logged out of WP and logged back in and everything was up to date this time . Thank you!