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[Résolu] Hi I tried updating today and got a « update failed: undefined » message.

Ce fil est résolu. Voici une description du problème et la solution proposée.

Problem:

The issue here is that the user had issue updating their plugin. "Update Failed: Undefined"

Solution:

In this user's case following the instructions below resolved the issue. Could you try doing the update by going to Plugins -> Add New -> Commercial and update them from there ?

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This topic contains 2 réponses, has 2 voix.

Last updated by kevinM-13 Il y a 2 années et 5 mois.

Assigned support staff: Shane.

Auteur
Publications
#1243165

I am trying to: update

Link to a page where the issue can be seen:

I expected to see: update successful

Instead, I gotHi I tried updating today and got a "update failed: undefined" message.

#1243206

Shane
Supporter

Languages: Anglais (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Kevin,

Could you let me know which plugin you are trying to update? Also from which version are you trying to update from.

Secondly you can try a manual update by downloading the plugin from the link below.
https://toolset.com/account/downloads/

Thanks,
Shane

#1243208

Hi Shane thanks for the quick response. I logged out of WP and logged back in and everything was up to date this time . Thank you!