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[Résolu] hi : ) i am seeing this message on my wp plugin page, what is the issue with it.

This support ticket is created Il y a 1 year, 11 months. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Ce sujet contient 1 reply, a 2 voix.

Dernière mise à jour par Minesh Il y a 1 year, 11 months.

Assisté par: Minesh.

Auteur
Publications
#2703099
Screenshot from 2024-06-19 00-15-29.png

I am trying to: how to connect Toolset plugin to toolset.com, as i am seeing this message on my plugin page "Toolset plugin cannot connect to toolset.com
Toolset needs to connect to its server to check for new releases and security updates. Something in the network or security settings is preventing this. Please allow outgoing communication to toolset.com to remove this notice.

Need help?

See the communication error details and let us know in Toolset technical support."

Link to a page where the issue can be seen:lien caché

I expected to see: i want this message disappeared by resolving the issue

Instead, I got:

#2703146

Minesh
Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I would like to know have you already registered the Toolset plugins? If no:

you can follow the following Doc to install and register the new site key.
=> https://toolset.com/faq/how-to-install-and-register-toolset/

In addition to that:
Could you please send me debug information that will help us to investigate your issue.
=> https://toolset.com/faq/provide-debug-information-faster-support/