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[Résolu] Form Not Displayed On Mobile Device

Ce fil est résolu. Voici une description du problème et la solution proposée.

Problem:
The customer is unable to view their form on a mobile device. They expected to see the form on the page but instead, the form is not visible.

Solution:

We tested the form on a mobile device and found that the form is visible when logged in but not visible when logged out. This indicates that the issue might be related to form visibility settings for non-logged-in users.

This support ticket is created Il y a 1 year, 11 months. There's a good chance that you are reading advice that it now obsolete.

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Ce sujet contient 1 reply, a 2 voix.

Dernière mise à jour par Mateus Getulio Il y a 1 year, 11 months.

Assisté par: Mateus Getulio.

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#2707498

I am trying to: View my form on a mobile device

Link to a page where the issue can be seen: lien caché

I expected to see: My Form

Instead, I got: No Form

#2707557

Mateus Getulio
Supporter

Les langues: Anglais (English )

Fuseau horaire: America/Sao_Paulo (GMT-03:00)

formmobile.jpeg

Hello Gary,

I tested it on my mobile and if I'm logged in I can see the form normally, if I'm logged out it won't show even in desktop.

Perhaps the issue is with the exhibition for non-logged users?

Please let me know.

Thank you,
Mateus

#2707688

Pretty embarrassing. Thanks for the help.