Finding associations in your recent CSV import - status of 500 ()

This support ticket is created Il y a 6 années et 4 mois. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: Asia/Hong_Kong (GMT+08:00)

Marqué : Import and export

Ce sujet contient 2 réponses, a 2 voix.

Dernière mise à jour par Max Il y a 6 années et 4 mois.

Assisté par: Luo Yang.

Auteur

Publications

juillet 19, 2018 at 1:41 pm #951402

Max

I am trying to:
Import child posts (fighters) with the parents' association (fights)

Link to a page where the issue can be seen: /wp-admin

I expected to see:
The counter grows when Types finds associations in postmeta.

Instead, I got:
0 Associations ready to be imported

juillet 20, 2018 at 8:01 am #952142

Luo Yang

Hello,

The problem you mentioned above is abnormal, please check these:
1) Upgrade to the latest version of Toolset plugins, you can download them here:
https://toolset.com/account/downloads/
The latest version of Types plugin is 3.0.5, but you are using version 3.0.4

2) In case it is a compatibility problem, please deactivate other plugins, and switch to wordpress default theme 2017, and test again

3) In your screenshot, there is a 500 error
lien caché

So there should be some PHP errors in your website, we need to know them, please enable PHP debug mode, copy/paste them here:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/#php-debugging

juillet 23, 2018 at 7:18 am #953469

Max

Hello!
I did as you said, but it did not help. Then I started to investigate the error 500. My guess was that it's a timeout for the script (30 sec). I found the solution to the problem in conjunction with hosting support, together we were able to configure the .htaccess file. I want to draw your attention to the fact that I import a large database with associations. I divided the imported file into several parts, for a smoother process. So, at the beginning of the import, there was no error 500, but later, when number of records began to grow, "Finding associations in your recent CSV import" script could not find all the associations I began to receive a 500 error. Perhaps this information will be useful to someone. Thank you.