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[Résolu] Everything built with toolset is now broken

This support ticket is created Il y a 1 year, 5 months. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Fuseau horaire du supporter : Asia/Kolkata (GMT+05:30)

Ce sujet contient 3 réponses, a 1 voix.

Dernière mise à jour par tonjt Il y a 1 year, 5 months.

Assisté par: Minesh.

Auteur
Publications
#2791384

Hi, every page contatining toolset templates or elements today is broken, error 404...

#2791386

Minesh
Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I checked the debug information you shared and I can see that you are using latest Toolset plugins.

I see no other users reported such issues. Can you please check with your hosting and everything is setup correctly and database is also accessible by site.

If everything is fine from server then what exactly the issue you are facing? Can you pleases share few screenshot and steps that I should follow to see the issue with problem URL.

#2791388

this is one example, this is an archive with a template

lien caché

#2791389
Toolset-Debug-‹-NienteAnsia-—-WordPress-01-09-2025_07_13_AM.jpg

I tried also this but it doesn't seem to work

#2791397

Minesh
Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

That is strange.

Can you please share to send me admin access details and let me review whats going wrong with your setup.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2791404

Minesh
Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

Unfortunately - the admin access details you shared is not working at this end.

Can you please send me working admin access details.

I have set the next reply to private which means only you and I have access to it.

#2791405

please try again with this password

zs#pZG(LiJr0qx$f&WAnPV5M

#2791455

Minesh
Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

I just naviage to: Settings => Permallinks and Save the permalinks and I can see the page is back to work.
- lien caché

#2791464

first: thank you very much because it was the last thing I could imagine to do..
second: do you have any idea why this happened overnight, Without any intervention of any kind?

#2791465

Minesh
Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

I'm not sure - it could be due to cache or not sure what it could be.

#2791466

It's ok, I'll figure it out (maybe, but I doubt it).
Thanks again for your help