This support ticket is created Il y a 8 années et 5 mois. There's a good chance that you are reading advice that it now obsolete.
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Hello. Thank you for contacting the Toolset support.
1)
Could you please elaborate a little more so I can better understand? Sometimes screenshots illustrating what you mean may go a long way to clarify what words fail to transmit so if you like make use of "upload an image" below the comment area.
If still it does not get translated into your desired language, could you please tell me in which language you want to translate your text and which file you are having with you.
*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.
I would additionally need your permission to de- and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important. If you agree to this, please use the form fields I have enabled below to provide temporary access details (wp-admin and FTP).
I have set the next reply to private which means only you and I have access to it.
I found a bug with current CRED version and I'll report this to our developers. The reason why the mo file was not loading because its actually looking at different path.
I've uploaded "wp-cred-ru_RU.mo" file to path:
=> plugins/cred-frontend-editor/embedded/toolset/toolset-common/localization/locale
As well as I've modified "wpt-localization.php" core plugin file in order to fix this issue located at:
=> plugins/cred-frontend-editor/embedded/toolset/toolset-common/localization/l
I even see that there are missing translations, to fix that you should upload your fully translated mo file to the following path (same path as I mentioned above):
=> plugins/cred-frontend-editor/embedded/toolset/toolset-common/localization/locale
I just got news from our developers side that the official "fix" will be provided with next CRED release 1.4.2. as the hotfix provided earlier may cause other issues. I would request you as soon as we release next official version you should update your CRED to that latest release i.e. 1.4.2.
This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.