Custom taxonomy keeps disappearing

This support ticket is created Il y a 2 years, 4 months. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	10:00 – 13:00	10:00 – 13:00	10:00 – 13:00	10:00 – 13:00	10:00 – 13:00	-
-	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	-

Fuseau horaire du supporter : Asia/Kolkata (GMT+05:30)

Ce sujet contient 1 reply, a 2 voix.

Dernière mise à jour par Minesh Il y a 2 years, 4 months.

Assisté par: Minesh.

Auteur

Publications

February 26, 2024 at 9:42 am #2685242

ursulaO

After updating the Toolset plugins, our custom taxonomy keeps disappearing from back- and frontend. When I add it again, it disappears again after a few minutes.

I have disabled all plugins.

lien caché

February 26, 2024 at 10:42 am #2685266

Minesh

Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I checked the following URL you shared and when I try to visit the following URL it redirect me on the home page:
- lien caché

Do you mean that you added the taxonomy term "balance" and this does not display on frontend? If this is true - Can you please make sure there is no other entities like (posts, terms, content templates, page or anything) is added with the same slug. WordPress needs identical or unique slugs.

If this is not true - please share bit more details that should help me to understand your issue.