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[Résolu] Custom Post Types gone after updates

This support ticket is created Il y a 1 year, 5 months. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Fuseau horaire du supporter : Asia/Kolkata (GMT+05:30)

Ce sujet contient 1 réponses, a 1 voix.

Dernière mise à jour par colinR-2 Il y a 1 year, 5 months.

Assisté par: Minesh.

Auteur
Publications
#2790777

Tell us what you are trying to do?
Payment for Toolset Types account lapsed. The site was very slow. After updating WP, Themes and Plugins, the site became dysfunctional and slow

Is there any documentation that you are following?
No. I did see that Custom Post Types were missing their Archives - which is why post pages are not loading

Is there a similar example that we can see?
Not at the moment as the site is set to Maintenance Mode

What is the link to your site?
lien caché
I will need to give you access to the dashboard

#2790877

The title of this ticket should be Custom Post Type Archives gone after updates.

#2790975

Minesh
Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Can you please tell me what custom post type archive is missing?

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2790996

Minesh
Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

I can see all archives are available on the following archive listing page:
- lien caché

I edit the "Archive for Gloss" (before it was not assigned to any post type) and after editing I set this archive to display the post type "Glosses" and save the archive.

Later on when I visit the dashboard page and check the "Glosses" row with the arhchive column I can see the archive link "Archive for Gloss":
- lien caché

#2791041

OK. Thanks. I selected all the archives and that seems to do the trick. I didn't made any changes to that so not sure what happened.

I checked the site and everything loads well, except for post type Essays: lien caché
When selecting any Essay from the front page or the Essays page: lien caché
It loads the header and the essay title and the stalls.
Why would that be happening?

Les nouveaux fils créés par Minesh et associés à celui-ci sont repris ci-dessous :

https://toolset.com/fr/forums/topic/split-custom-post-types-gone-after-updates-post-type-not-working/

#2791046

Just to confirm, I did a check of all the post types. They all load well on the site except for the Essays.

#2791153

Minesh
Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

As per our support policy - we entertain only one question per ticket. This will help other users searching on the forum as well as help us to write correct problem resolution summery for the original issue reported.

May I kindly ask you to open a new ticket with every new question you may have in future. For now, I will split the ticket with your new question. Here is the split ticket:
- https://toolset.com/forums/topic/split-custom-post-types-gone-after-updates-post-type-not-working/

You are welcome to mark resolve this ticket as the original issue reproted with this ticket is already addressed.

#2791216

The archives are working. Thanks