Cred form does not load in a pop-up

This support ticket is created Il y a 7 années et 6 mois. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: America/Jamaica (GMT-05:00)

Marqué : Toolset Forms, User-registration forms

This topic contains 1 réponse, has 2 voix.

Last updated by Shane Il y a 7 années et 6 mois.

Assisted by: Shane.

Auteur

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octobre 25, 2016 at 1:51 pm #450183

Shreyas Khatri

I am trying to: Load a Cred User Sign-up form in a pop-up.

I've a pop-up plugin from WPMU.

I visited this URL:
hidden link

I've added a pop-up that loads immediately. I'm trying to load a user sign-up form using the code:
[cred_user_form form='62166' form_name='Kidsstoppress Subscribers']

I expected to see: To see the sign-up

Instead, I got: Blank section.

When I embed the form in a page, the form loads as expected, but it won't show up in the pop-up.

octobre 25, 2016 at 8:10 pm #450332

Shane

Supporter

Languages: Anglais (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Shreyas,

Thank you for contacting our support forum.

Does the CRED form work normally when not placed in this popup ?

I suspect that the issue here could be that the popup isn't rendering the shortcode. Are you able to add shortcodes from other plugins in this popup and it works ?

Could you please try testing this and let me know.

Looking forward to hearing from you.

Thanks,
Shane

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.