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[Closed] content template update button does not activate after changes so I cant update!

This support ticket is created Il y a 2 years, 2 months. There's a good chance that you are reading advice that it now obsolete.

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Ce sujet contient 1 reply, a 2 voix.

Dernière mise à jour par Nigel Il y a 2 years, 2 months.

Auteur
Publications
#2685860
toolset-wont-save.png

I am trying to: Make a change to a content template, like add a section, etc

Link to a page where the issue can be seen:
lien caché
I expected to see:
The blue Update button should highlight and be clickable after I make a change to the template
Instead, I got: greyed out, inactive update button. It randomly allows me to update, and other times no matter how many changes I make, I cannot update / save what I did.

#2685943

Nigel
Supporter

Les langues: Anglais (English ) Espagnol (Español )

Fuseau horaire: Europe/London (GMT+01:00)

Hi there

We have had a few reports like this over the past couple of years, but it isn't something we have been able to reproduce so that we can work on fixing it.

But from experience we know that a simple trick to get round the problem is to just click the device selectors at the top of the screen (I can see them in your screenshot) to tablet or mobile then back to desktop, and that should reactivate the Update button.

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