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[Résolu] Conflict between CRED and third-party plugin

This support ticket is created Il y a 7 années et 4 mois. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 réponses, has 2 voix.

Last updated by Shane Il y a 7 années et 3 mois.

Assisted by: Shane.

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#462932

I have used Types on many sites in the past, and upgraded to purchase the full Toolset recently. I am now trying to use CRED for the first time, and finding that I cannot create a new form (i.e. cannot complete the wizard nor build a form manually) if the "Soliloquy Lite" plugin is active. As soon as I deactivate Soliloquy, CRED seems to be working fine.

This is similar but not the same as this thread I found:
https://toolset.com/forums/topic/cred-syntax-view-empty/

I tried using both of the instances of functions code that appear within this thread, to no avail. I'm wondering if this is perhaps close to the right solution, but the syntax may have changed within one or both plugins in the 2.5 years since that support thread was created?

I am already using Types, Layouts and Views on this in-progress site and haven't had any issues, but am getting this immediate issue with CRED. Thank you for your time.

#462948

Shane
Supporter

Languages: Anglais (English )

Timezone: America/Jamaica (GMT-05:00)

Hello,

Thank you for contacting our support forum.

I was able to replicate the issue and created a ticket for our second tier supporters to look at and debug.

Hopefully I'll be able to get a response soon.

Thanks,
Shane

#475546
cred-form-doesnt-load.jpg

Hello, I was just wanting to check to see if there is any update on this issue. All plugins are up to date and the problem persists as described above. When Soliloquy is enabled, the CRED "Content" field where the form code goes is empty and the AJAX Loader icon in the center of the buttons across the top never stops spinning. Thank you.

#476094

Shane
Supporter

Languages: Anglais (English )

Timezone: America/Jamaica (GMT-05:00)

Hello,

We have an Errata for this issue.

Could you try the solution here and let me know if it helps.
https://toolset.com/errata/cred-conflicts-with-avada-codemirror/

Thanks,
Shane

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.