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[Résolu] Conditions for Radio Button No Longer Working

This support ticket is created Il y a 1 day, 2 hours. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Fuseau horaire du supporter : Asia/Kolkata (GMT+05:30)

Ce sujet contient 8 réponses, a 1 voix.

Dernière mise à jour par jeffreyS-6 Il y a 2 hours, 10 minutes.

Assisté par: Minesh.

Auteur
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#2866292
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I am trying to: display one of three buttons with each resource. The buttons display based on the selection in a radio button (Resource Type). There are three options with values of 1, 2, or 3. These conditions worked fine but stopped all of a sudden. We set the condition on each button: if the custom field Resource Type = a static value of 1, 2 or 3 with each button getting 1 value. When displaying the radio button as single field on the page, we get the values of 1 or 2 or 3 depending on the selection for each resource. The conditions are just not working anymore.

Link to a page where the issue can be seen: lien caché

I expected to see: A button with each resource.

Instead, I got: A list of resources without their buttons.

#2866301

Minesh
Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Can you please tell me what is the condition you build and what you want to display inside the condition block. Can you please share screenshot of backend where you added the conditon that shows condition as well as what you display inside the codntional display.

Alternatively - you can send me admin access details and I will quickly check and try to reproduce the issue and escalte it if confirmed.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2866362

I was just told that this is happening on other websites we have conditions on. Pretty much any site that we have a conditional block on won't display the conditions.

#2866385

Minesh
Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

I just try to login using the admin access details you shared but due to two factor authentication I could not able to login.

Can you please disable 2FA for now and send me working admin access details.

I have set the next reply to private which means only you and I have access to it.

#2866450

Sorry.. it is disabled.

#2866452

Minesh
Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

I've good news.

With the following link I've uploaded the hotfix version that contains the fix for this issue. It has Toolset Blocks and Toolset Views plugins zip.
=> lien caché

You can download whatever plugin you are using and replace with your existing plugins by removing the current Toolset Blocks/Views plugin from your plugins page.

I hope the above hotfix version will help you to fix your issue.

#2866455

Minesh
Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

Once we release the hotfix version official, it will available with your account's Download page and you can later update to that once its available later on.

#2866463

Minesh
Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

Another good news.

The new hotfix version are available to download on your account's plugins page:
- https://toolset.com/download/toolset-blocks/#changelog
- https://toolset.com/download/toolset-views/#changelog

- If you use Toolset Blocks then download and install Toolset Blocks.
- If you use Toolset Views then download and install Toolset Views.

#2866478

Thank you for your help. That works perfectly and does the job for now.