communication with toolset.com

This support ticket is created Il y a 3 années et 7 mois. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	-	-	9:00 – 13:00
14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	-	-	14:00 – 18:00

Supporter timezone: Africa/Casablanca (GMT+01:00)

Marqué : Types plugin

Ce sujet contient 2 réponses, a 2 voix.

Dernière mise à jour par Jamal Il y a 3 années et 7 mois.

Assisté par: Jamal.

Auteur

Publications

mai 21, 2021 at 1:08 pm #2064189

chrisH-10

I am getting this message
lien caché
though there appear to be no issues
lien caché
and I registered the site this morning
lien caché

mai 21, 2021 at 1:27 pm #2064239

Jamal

As discussed in the chat, please allow me temporary access to check this issue closely. Your next reply will be private to let you share credentials safely. ** Make a database backup before sharing credentials. **

mai 22, 2021 at 8:57 am #2064945

Jamal

Thank you for the credentials. I was able to log in with them and check. It seems that the key is registered correctly, and I am able to check for updates without issues.

Yesterday, we have got some glitches with the updates' server, I assume that it was then when you got the connection error.

As of now, the connection seems to work correctly. Please let me know if you are still encountering any issues.