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[Résolu] Communication error

This support ticket is created Il y a 1 week. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Fuseau horaire du supporter : Asia/Kolkata (GMT+05:30)

Ce sujet contient 1 reply, a 1 voix.

Dernière mise à jour par yoshihikoH Il y a 6 days, 12 hours.

Assisté par: Minesh.

Auteur
Publications
#2867742
error.png

Dear support team,

It appears that a communication error is currently occurring at lien caché. I am attaching an image of the error. Please provide assistance on how to resolve this issue.

Regards,

yoshihihiko

#2867827

Minesh
Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

With the screenshot you shared I can see that it shows error site key is not matching.

You can delete the existing site key from your account:
- https://toolset.com/account/sites/

Then, please try to generate a new site key and then try to register Toolset again:
- https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-otgs-installer-plugin-installed

#2867830

Hello, Minesh-san,

Thank you very much for your continued support.
Thanks to your help, the issue has been resolved.

I look forward to your continued support.

Regarads,
Yoshihiko