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[Résolu] CAPTCHA does NOT work

This support ticket is created Il y a 3 months. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Ce sujet contient 3 réponses, a 1 voix.

Dernière mise à jour par Christopher Amirian Il y a 2 months, 3 weeks.

Assisté par: Christopher Amirian.

Auteur
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#2850849

I am trying to: on your website in my account , trying to fill in a form to ask a question about Accounts and Financial

Link to a page where the issue can be seen: https://toolset.com/home/contact-us/account-and-finance-contact-form/

I expected to see: I expected to be able to send my question:
"I would like to delete my account, please. I use the Bricks theme with the Advanced Themer plugin, so I no longer need Toolset's services. Thank you! Kind regards, Erna"

Instead, I got: an error message because the CAPTCHA does NOT work, So I am forced to fill in another contactform of yours. Excuse me for that. Hopefully my question reaches the right person and my account can be closed and hopefully I 'll receive your confirmation. Thank you!

#2850930

Christopher Amirian
Supporter

Les langues: Anglais (English )

Hello,

Welcome to Toolset support. I will ask our system team to delete this account.

Thanks.

#2850931

Christopher Amirian
Supporter

Les langues: Anglais (English )

The issue is escalated to our system team. Thanks.

#2852412

Christopher Amirian
Supporter

Les langues: Anglais (English )

Hello,

Sorry for the long wait for the reply. Would you please contact hello [at] toolset.com email and ask for the account deletion?

Our account team should handle that.

Thank you, and sorry again for the delayed reply.