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[Résolu] Cannot find the page to update the license

This support ticket is created Il y a 1 an et 9 mois. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 réponse, has 2 voix.

Last updated by Minesh Il y a 1 an et 9 mois.

Assisted by: Minesh.

Auteur
Publications
#2421343
Screenshot 2022-07-20 at 12.23.29 PM.png

Dear Sir/Madam,

I duplicated a site with Toolset, refer to the screenshot, I think is was caused by the different domain to the license, please advise how I can update the license key? I got a new one already.

Best regards,

Kelvin.

#2421427

Minesh
Supporter

Languages: Anglais (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Based on the debug information you shared with us I found that you are using the outdated WordPress as well as Toolset plugins.

*** Please make a FULL BACKUP of your database and website.***
Could you please first update all plugins/themes/WordPress to latest version.

Here is the Doc that shows information about how you can register the site key:
=> https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-types-plugin-installed
[Step 3]

Here is the Doc that shows information about how to update plugins once you have Types plugin installed:
=> https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-types-plugin-installed

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.