Beaver Builder showing errors with Blocks

This support ticket is created Il y a 4 années et 1 mois. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Karachi (GMT+05:00)

Marqué : Toolset Blocks

Ce sujet contient 6 réponses, a 2 voix.

Dernière mise à jour par nicholasM Il y a 4 années et 1 mois.

Assisté par: Waqar.

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octobre 21, 2020 at 4:32 am #1818499

nicholasM

When I have Toolset Blocks enabled with Beaver Builder I can't use BB it throws a JS error everytime, disable blocks and everything works as expected.

octobre 22, 2020 at 10:48 am #1820875

Waqar

Hi,

Thank you for waiting.

During testing with the latest Types (3.4.2), Blocks (1.3.2), and Beaver Builder (2.4.0.5), I couldn't reproduce this issue.

Can you please share a clone/snapshot of this website, where JS errors can be seen?
( ref: https://toolset.com/faq/provide-supporters-copy-site/ )

This will help in troubleshooting this on a different server, without affecting the actual website.

Note: I've set your next reply as private.

regards,
Waqar

octobre 26, 2020 at 5:48 pm #1825211

nicholasM

Any update on this one?

octobre 28, 2020 at 6:07 am #1826781

Waqar

Hi Nicholas,

Thank you for waiting and I apologize for the delay in getting back on this.

I managed to successfully deploy your website's clone on my server, but couldn't reproduce JS errors issue that you reported. While testing the Beaver Builder ( with Tolset Blocks active ), on the existing and the newly created pages, it worked as expected.
( example screenshot: lien caché )

Even with the script debugging enabled, I only see some warnings related to Google Maps API in the console.

Are you experiencing this while editing any specific page or working with any specific Beaver Builder widget? If you could share the specific steps, to see the error, I'll be able to investigate this further.

regards,
Waqar

octobre 30, 2020 at 3:49 am #1829163

nicholasM

Ok, I made a video for you on the way that seams to make this error happen every time! If you can try the same on your end, Thanks!

lien caché

novembre 2, 2020 at 9:00 am #1831737

Waqar

Hi Nicholas,

Thank you for sharing the video and based on these steps, I was able to reproduce this error on your website's clone as well as on a new install.

It only appears if a post/page with a Toolset content template is edited through the Beaver Builder. If you'll unassign the Toolset content template from that post/page, it will become editable through Beaver Builder.

Since any direct changes added to the content of a post/page which has a Toolset content template, will have no affect on its single page, it makes sense to unassign the content template first before editing it through Beaver Builder directly.

I hope this helps.

regards,
Waqar

novembre 2, 2020 at 4:39 pm #1832223

nicholasM

Ohhh awesome, thank-you that fixed it up. Hopefully you guys can add a warning or something for this scenario