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[Eskaliert zur 2. Ebene] Toolset activated prevents saving category in Powerpack Content Grid

This support ticket is created vor 11 hours, 40 minutes. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Zeitzone des Unterstützers: Asia/Kolkata (GMT+05:30)

Dieses Thema enthält 1 reply, hat 1 Stimme.

Zuletzt aktualisiert von Minesh vor 11 hours, 14 minutes.

Assistiert von: Minesh.

Author
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#2861107

I am trying to:
Save a category within Powerpack's content grid so that I can show posts of a particular category on a specific page. If Toolset is deactivated, I can do this. With Toolset activated, the category won't save.

Link to a page where the issue can be seen:
versteckter Link
- This is the staging site.

I expected to see:
A list of posts within a category.

Instead, I got:
The category doesn't save. Every time it's added and then you go back into the content grid, the category filter is missing.

I copied the site to staging and deactivated all plugins other than Beaver Builder and Powerpack and it worked as expected. As soon as I reactivate Toolset, it stops working. There's something happening between Powerpack and Toolset that prevent the category filter saving. I have also submitted a ticket to Powerpack, hoping we can resolve this issue as both plugins are essential on the site. We have many sites using both Beaver Builder + Powerpack and Toolset.

Here is a video of the issue: versteckter Link

#2861109

Minesh
Unterstützer

Sprachen: Englisch (English )

Zeitzone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I checked the the "PowerPack" plugin and it belongs beaver builder.

There is a known issue with Beaver Builder and its been already filxed and we will release the hotfix release that contains the fix for this issue in couple of weeks from now.

I will get in touch with you as soon as we release hotfix version or you can keep your eyes on our blog:
- https://toolset.com/blog/