Sauter la navigation

[Résolu] WYSIWYG field inputs are deleted when post is updated/published

This support ticket is created Il y a 3 années et 5 mois. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Kolkata (GMT+05:30)

Ce sujet contient 2 réponses, a 2 voix.

Dernière mise à jour par Minesh Il y a 3 années et 5 mois.

Assisté par: Minesh.

Auteur
Publications
#2169877

Hello, I noticed a bug with Toolset Types plugin version 3.4.13. This bug doesn't happen with earlier version 3.4.10.

I have custom post type with custom WYSIWYG and date fields. If I update post those WYSIWYG inputs are deleted/empty. This also happens when trying to publish or schedule a new post. Date fields work as they should.

#2169935

Minesh
Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

This is a known issue to us and already escalated to our Devs.
=> https://toolset.com/errata/content-of-wysiwyg-field-lost-when-updating-posts/

For now, you can downgrade to Types version 3.4.12.

#2170953

Minesh
Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

We just publish Types 3.4.14 that contains the fix for this issue. Could you please update ALL Toolset plugins to it's latest officially released version.

*** Please make a FULL BACKUP of your database and website.***
You can download the latest plugin release from your accounts page:
=> https://toolset.com/account/downloads/