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[Résolu] White page on wp-admin

Ce fil est résolu. Voici une description du problème et la solution proposée.

Problem:

The user is getting the error Fatal error: Allowed memory size

Solution:

The best advice here is to increase the allowed wordpress memory as it could be that alot of plugins are active at the same time.
The way to do this can be seen below.
https://kb.wpbeaverbuilder.com/article/37-increase-the-wordpress-allowed-memory-size

This support ticket is created Il y a 6 années et 3 mois. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

Marqué : 

Ce sujet contient 2 réponses, a 2 voix.

Dernière mise à jour par Pat Il y a 6 années et 3 mois.

Assisté par: Shane.

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#1115478

Pat

Hello,

I'm getting a white page + 500 error on the wp-admin (WordPress dashboard page) page of one of my sites. The rest of the site (front end and back end) is working fine. The wp-admin page (as a loging page when not connected) is also working fine.

The debugging info on the error page is :
Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 32 bytes) in /homepages/htdocs/mysite/wp-content/plugins/cred-frontend-editor/vendor/toolset/toolset-common/inc/toolset.assets.manager.class.php on line 70

Is this related to Toolset Cred plugin and if yes, how can I move forward?
Perhaps there is a way to display less info on this specific wp-admin page in order not to consume the memory?
Let me know
Regards
Pat

#1115817

Shane
Supporter

Les langues: Anglais (English )

Fuseau horaire: America/Jamaica (GMT-05:00)

Hi Pat,

Thank you for contacting our support forum.

The best advice here is to increase the allowed wordpress memory as it could be that alot of plugins are active at the same time.

It may not necessarily be Toolset forms alone causing the issue, but a combination of plugins active at the same time.

Thanks,
Shane

#1117912

Pat

Hi Shane,

Will do.
Thanks
Pat